/* TAWER – Espace client / centre d'aide. Complète style.css (mêmes couleurs, mêmes polices) */
.visually-hidden{position:absolute!important;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}

/* filtre par profil */
.hc[data-aud="loc"] [data-aud]:not([data-aud~="loc"]),
.hc[data-aud="pro"] [data-aud]:not([data-aud~="pro"]),
.hc[data-aud="new"] [data-aud]:not([data-aud~="new"]){display:none!important}

/* ---------- bandeau ---------- */
.hc-band{position:relative;z-index:5;background:#171415;color:#e9e2d6;padding:178px 0 56px}
.hc-deco{position:absolute;inset:0;overflow:hidden;pointer-events:none}
.hc-deco::before{content:"";position:absolute;inset:0;background:radial-gradient(900px 420px at 85% -10%,rgba(182,151,90,.28),transparent 60%),radial-gradient(600px 300px at -10% 110%,rgba(182,151,90,.14),transparent 60%)}
.hc-deco::after{content:"";position:absolute;right:-90px;bottom:-120px;width:420px;height:420px;background:url(monogramme-w-transparent.png) center/contain no-repeat;opacity:.07}
.hc-band .wrap{position:relative;z-index:1}
@media (max-width:700px){.hc-band{padding-top:196px}}
.hc-band h1{color:#fff;font-size:clamp(2.1rem,4.6vw,3.5rem);max-width:820px;margin:.35em 0 .55em}
.hc-band h1 em{color:var(--gold-l)}
.hc-band-ar{padding-bottom:44px}
.hc-band-ar h1{font-size:clamp(1.9rem,3.8vw,2.9rem);margin:.4em 0 .35em}
.hc-band-ar h1 em{font-style:italic}
.hc-lead{font-size:1.12rem;color:rgba(255,255,255,.82);max-width:680px;margin:0 0 14px}
.hc-meta{font-size:.88rem;color:rgba(255,255,255,.55);margin:0}
.hc-band-top{display:flex;justify-content:space-between;align-items:center;gap:16px;flex-wrap:wrap}
.hc-kicker{font-family:"Josefin Sans",sans-serif;text-transform:uppercase;letter-spacing:.26em;font-size:.78rem;font-weight:600;color:var(--gold-l)}
.hc-crumbs{font-size:.9rem;color:rgba(255,255,255,.6);display:flex;flex-wrap:wrap;align-items:center;gap:4px 0}
.hc-crumbs a{color:rgba(255,255,255,.78);text-decoration:none}
.hc-crumbs a:hover{color:#fff}
.hc-crumbs i{font-style:normal;margin:0 10px;color:rgba(255,255,255,.3)}
.hc-crumbs [aria-current]{color:var(--gold-l)}
.hc-login{display:inline-flex;align-items:center;gap:8px;color:#fff;text-decoration:none;font-weight:600;font-size:.92rem;border:1px solid rgba(255,255,255,.35);border-radius:999px;padding:9px 16px}
.hc-login:hover{background:#fff;color:var(--ink)}
.hc-login .ico{width:16px;height:16px}

/* profil */
.hc-seg{display:inline-flex;flex-wrap:wrap;gap:4px;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.14);border-radius:999px;padding:5px;margin:0 0 18px}
.hc-seg button{font:600 .95rem "DM Sans",sans-serif;color:rgba(255,255,255,.8);background:none;border:0;border-radius:999px;padding:10px 18px;cursor:pointer}
.hc-seg button:hover{color:#fff}
.hc-seg button[aria-selected="true"]{background:var(--gold-grad);color:var(--ink)}
.hc-seg button:focus-visible{outline:2px solid var(--gold-l);outline-offset:2px}
@media (max-width:640px){.hc-seg{display:flex;border-radius:18px}.hc-seg button{flex:1 1 100%;text-align:left}}

/* recherche */
.hc-search{position:relative;max-width:760px}
.hc-search input{width:100%;font:inherit;font-size:1.08rem;color:var(--ink);background:#fff;border:0;border-radius:16px;padding:20px 56px 20px 58px;box-shadow:0 24px 60px rgba(0,0,0,.35)}
.hc-search input:focus{outline:3px solid var(--gold);outline-offset:2px}
.hc-search-ic{position:absolute;left:20px;top:50%;transform:translateY(-50%);width:22px;height:22px;fill:none;stroke:var(--gold-d);stroke-width:2}
.hc-search kbd{position:absolute;right:18px;top:50%;transform:translateY(-50%);font:600 .8rem "DM Sans",sans-serif;color:var(--muted);border:1px solid var(--line);border-radius:6px;padding:2px 8px}
@media (max-width:700px){.hc-search kbd{display:none}}
.hc-results{position:absolute;left:0;right:0;top:calc(100% + 8px);z-index:30;list-style:none;margin:0;padding:8px;background:#fff;border-radius:16px;box-shadow:0 30px 70px rgba(0,0,0,.28);max-height:60vh;overflow:auto}
.hc-results a{display:block;padding:12px 14px;border-radius:10px;text-decoration:none;color:var(--ink)}
.hc-results a:hover,.hc-results a.on{background:var(--cream)}
.hc-results b{display:block;font-weight:600}
.hc-results small{color:var(--muted);font-size:.85rem}
.hc-results .none{padding:12px 14px;color:var(--ink-2)}
.hc-pop{margin:16px 0 0;font-size:.9rem;color:rgba(255,255,255,.6)}
.hc-pop b{font-weight:600;color:rgba(255,255,255,.75);margin-right:4px}
.hc-pop a{color:#fff;text-decoration:none;border-bottom:1px solid rgba(255,255,255,.3);margin:0 6px 0 0;white-space:nowrap;line-height:2}
.hc-pop a:hover{border-color:var(--gold-l)}

/* urgence */
.hc-urgent{display:flex;gap:14px;align-items:flex-start;background:#fff4f0;border:1px solid #ffd2c4;border-radius:16px;padding:14px 18px;margin:26px 0 0;font-size:.97rem}
.hc-urgent .ico{flex:none;width:22px;height:22px;stroke:#c4401f;margin-top:2px}
.hc-urgent p{margin:0;color:var(--ink)}
.hc-urgent b{color:#c4401f}
.hc-urgent a{color:var(--ink);font-weight:600}

/* sections */
.hc-sec{padding:56px 0 0}
.hc-sec > h2,.hc-cal > h2{font-size:clamp(1.6rem,2.8vw,2.2rem);margin:0 0 22px}
.ico{width:24px;height:24px;fill:none;stroke:var(--gold-d);stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}

/* actions rapides */
.hc-tiles{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}
@media (max-width:1000px){.hc-tiles{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width:620px){.hc-tiles{grid-template-columns:1fr}}
.hc-tile{display:flex;align-items:center;gap:16px;background:#fff;border:1px solid var(--line);border-radius:18px;padding:18px 18px 18px 20px;text-decoration:none;color:var(--ink);transition:border-color .2s,box-shadow .2s,transform .2s;min-width:0}
.hc-tile:hover{border-color:var(--gold);box-shadow:0 16px 36px rgba(35,31,32,.08);transform:translateY(-2px)}
.hc-tile > .ico{flex:none;width:46px;height:46px;padding:11px;border-radius:14px;background:var(--cream);box-sizing:border-box}
.hc-tile span{flex:1;min-width:0}
.hc-tile b{display:block;font-weight:600;line-height:1.3}
.hc-tile small{display:block;color:var(--muted);font-size:.88rem;line-height:1.4;margin-top:3px}
.hc-tile .chev{flex:none;width:18px;height:18px;fill:none;stroke:var(--muted);stroke-width:2}
.hc-tile.hot{background:var(--ink);border-color:var(--ink);color:#fff}
.hc-tile.hot small{color:rgba(255,255,255,.7)}
.hc-tile.hot > .ico{background:var(--gold-grad);stroke:var(--ink)}
.hc-tile.hot .chev{stroke:var(--gold-l)}

/* thèmes */
.hc-topics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}
@media (max-width:1000px){.hc-topics{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width:620px){.hc-topics{grid-template-columns:1fr}}
.hc-topic{background:#fff;border:1px solid var(--line);border-radius:20px;padding:24px;display:flex;flex-direction:column;min-width:0}
.hc-topic-h{display:flex;align-items:center;gap:12px;margin-bottom:10px}
.hc-topic-h h3{margin:0;font-size:1.25rem}
.hc-topic ul{list-style:none;margin:0 0 6px;padding:0}
.hc-topic li{border-top:1px solid var(--line)}
.hc-topic li:first-child{border-top:0}
.hc-topic li a{display:block;padding:10px 0;color:var(--ink-2);text-decoration:none;font-size:.98rem;line-height:1.4}
.hc-topic li a:hover{color:var(--gold-d)}
.hc-more{margin-top:auto;padding-top:8px;font-weight:600;font-size:.93rem;color:var(--gold-d);text-decoration:none}

/* calendrier */
.hc-cal{padding:56px 0 0}
.hc-cal-list{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:0;background:#fff;border:1px solid var(--line);border-radius:20px;overflow:hidden}
@media (max-width:900px){.hc-cal-list{grid-template-columns:1fr}}
.hc-cal-list li{padding:20px 22px;border-right:1px solid var(--line);border-bottom:1px solid var(--line)}
.hc-cal-list li:nth-child(3n){border-right:0}
.hc-cal-list b{display:block;font-family:"Playfair Display",Georgia,serif;font-weight:600;font-size:1.12rem;margin-bottom:4px}
.hc-cal-list span{color:var(--ink-2);font-size:.96rem}

/* FAQ */
.hc-faq > div{max-width:860px}

/* contact */
.hc-contact{margin:64px 0 96px;background:var(--cream);border:1px solid var(--line);border-radius:26px;padding:40px}
.hc-contact h2{font-size:clamp(1.5rem,2.6vw,2rem);margin:0 0 6px}
.hc-sub{color:var(--ink-2);margin:0 0 22px}
.hc-channels{display:grid;grid-template-columns:1.3fr 1fr 1fr;gap:14px}
@media (max-width:860px){.hc-channels{grid-template-columns:1fr}.hc-contact{padding:26px 20px}}
.hc-ch{position:relative;display:flex;align-items:center;gap:14px;background:#fff;border:1px solid var(--line);border-radius:18px;padding:18px;text-decoration:none;color:var(--ink);transition:.2s;min-width:0}
.hc-ch:hover{border-color:var(--gold)}
.hc-ch > .ico{flex:none;width:44px;height:44px;padding:10px;border-radius:12px;background:var(--cream);box-sizing:border-box}
.hc-ch b{display:block}
.hc-ch small{color:var(--muted);font-size:.88rem}
.hc-ch-main{background:var(--ink);border-color:var(--ink);color:#fff}
.hc-ch-main small{color:rgba(255,255,255,.72)}
.hc-ch-main > .ico{background:var(--gold-grad);stroke:var(--ink)}
.hc-ch em{position:absolute;top:-10px;right:14px;font:700 .68rem "DM Sans",sans-serif;letter-spacing:.1em;text-transform:uppercase;background:var(--gold-grad);color:var(--ink);padding:3px 10px;border-radius:999px}

/* ---------- article ---------- */
.ar-layout{display:grid;grid-template-columns:270px minmax(0,1fr);gap:64px;align-items:start;padding-top:44px}
@media (max-width:980px){.ar-layout{grid-template-columns:1fr;gap:18px;padding-top:24px}}
.ar-nav{position:sticky;top:150px}
@media (max-width:980px){.ar-nav{position:static}}
.ar-nav-box{background:#fff;border:1px solid var(--line);border-radius:18px;padding:0}
.ar-nav-box > summary{list-style:none;padding:16px 20px;font-weight:600;cursor:pointer;display:flex;gap:8px;align-items:baseline}
.ar-nav-box > summary::-webkit-details-marker{display:none}
.ar-nav-box > summary span{font-family:"Josefin Sans",sans-serif;text-transform:uppercase;letter-spacing:.2em;font-size:.7rem;color:var(--gold-d)}
@media (min-width:981px){.ar-nav-box > summary{pointer-events:none}}
@media (max-width:980px){.ar-nav-box > summary::after{content:"";margin-left:auto;width:9px;height:9px;border-right:2px solid var(--gold-d);border-bottom:2px solid var(--gold-d);transform:rotate(45deg)}.ar-nav-box[open] > summary::after{transform:rotate(-135deg)}}
.ar-list{list-style:none;margin:0;padding:0 10px 10px}
.ar-list > li > a{display:block;padding:9px 10px;border-radius:10px;color:var(--ink-2);text-decoration:none;font-weight:500;line-height:1.35}
.ar-list > li > a:hover{background:var(--cream);color:var(--ink)}
.ar-list > li.cur > a{background:var(--ink);color:#fff}
.ar-sub{list-style:none;margin:6px 0 8px 12px;padding:0 0 0 12px;border-left:2px solid var(--line)}
.ar-sub a{display:block;padding:5px 6px;font-size:.9rem;color:var(--muted);text-decoration:none;line-height:1.35}
.ar-sub a:hover{color:var(--ink)}
.ar-sub a.on{color:var(--gold-d);font-weight:600}
.ar-back{display:block;border-top:1px solid var(--line);padding:12px 20px;font-size:.9rem;color:var(--gold-d);text-decoration:none;font-weight:600}

.ar-body{max-width:760px;min-width:0}
.ar-sec{scroll-margin-top:150px;padding:0 0 40px;margin:0 0 40px;border-bottom:1px solid var(--line)}
.ar-sec h2{font-size:clamp(1.5rem,2.6vw,1.95rem)}
.ar-sec h3{font-family:"DM Sans",system-ui,sans-serif;font-size:1.1rem;font-weight:700}
.ar-sec ul:not([class]),.ar-sec ol:not([class]){padding-left:1.3em}
.ar-sec li::marker{color:var(--gold-d);font-weight:700}

/* encadrés */
.g-note,.g-alert,.g-tip{border-radius:16px;padding:16px 20px;margin:0 0 1em}
.g-note{background:var(--cream);border:1px solid var(--line)}
.g-tip{background:#fff;border:1px solid var(--line);border-left:4px solid var(--gold)}
.g-alert{background:#fff4f0;border:1px solid #ffd2c4}
.g-alert strong{color:#c4401f}
.g-note p:last-child,.g-alert p:last-child,.g-tip p:last-child{margin:0}

/* accordéons */
.g-acc{background:#fff;border:1px solid var(--line);border-radius:16px;padding:0;margin:0 0 10px}
.g-acc[open]{box-shadow:0 14px 30px rgba(35,31,32,.06)}
.g-acc > summary{list-style:none;display:flex;justify-content:space-between;align-items:center;gap:14px;padding:17px 22px;font-weight:600}
.g-acc > summary::-webkit-details-marker{display:none}
.g-acc > summary::after{content:"";flex:none;width:10px;height:10px;border-right:2px solid var(--gold-d);border-bottom:2px solid var(--gold-d);transform:rotate(45deg) translateY(-3px);transition:transform .2s}
.g-acc[open] > summary::after{transform:rotate(-135deg)}
.g-acc-body{padding:0 22px 16px;color:var(--ink-2)}
.g-acc-body p{margin:0 0 .6em}

/* tableaux : cartes sur mobile */
.g-table{margin:0 0 1.2em;border-radius:16px;border:1px solid var(--line);background:#fff;overflow:hidden}
.g-table table{width:100%;border-collapse:collapse;font-size:.97rem}
.g-table th,.g-table td{text-align:left;vertical-align:top;padding:13px 16px;border-bottom:1px solid var(--line)}
.g-table tbody tr:last-child td{border-bottom:0}
.g-table thead th{background:var(--ink);color:#fff;font-weight:600;font-size:.88rem}
.g-table tbody td:first-child{font-weight:600;color:var(--ink)}
@media (max-width:640px){
  .g-table thead{display:none}
  .g-table tr{display:block;padding:12px 16px;border-bottom:1px solid var(--line)}
  .g-table tbody tr:last-child{border-bottom:0}
  .g-table td{display:block;padding:4px 0;border:0}
  .g-table td:not(:first-child)::before{content:attr(data-l);display:block;font-size:.74rem;letter-spacing:.08em;text-transform:uppercase;color:var(--gold-d);font-weight:700}
  .g-table tbody td:first-child{font-size:1.05rem;padding-bottom:6px}
}

/* fiches urgence */
.u-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin:0 0 1em}
@media (max-width:700px){.u-grid{grid-template-columns:1fr}}
.u-card{background:#fff;border:1px solid var(--line);border-radius:18px;padding:20px 22px;min-width:0}
.u-card.red{border-color:#ffc8b9;box-shadow:inset 4px 0 0 var(--hot)}
.u-card h3{margin:0 0 8px;font-family:"Playfair Display",Georgia,serif;font-size:1.25rem;font-weight:600}
.u-tag{display:inline-block;font:700 .68rem "DM Sans",sans-serif;letter-spacing:.12em;text-transform:uppercase;padding:4px 10px;border-radius:999px;background:var(--cream);color:var(--gold-d);margin-bottom:8px}
.u-card.red .u-tag{background:#ffe4dc;color:#c4401f}
.u-card ol{margin:0;padding-left:1.2em;font-size:.97rem}
.u-num{display:inline-block;font-weight:700;color:var(--ink);background:var(--cream);padding:1px 8px;border-radius:8px;white-space:nowrap;font-variant-numeric:tabular-nums}

/* étapes */
.g-steps{list-style:none;counter-reset:s;padding:0!important;margin:0 0 1em}
.g-steps > li{counter-increment:s;position:relative;padding:0 0 20px 58px;margin:0}
.g-steps > li::before{content:counter(s);position:absolute;left:0;top:-2px;width:38px;height:38px;border-radius:50%;background:var(--gold-grad);color:var(--ink);font:700 .95rem "DM Sans",sans-serif;display:grid;place-items:center}
.g-steps > li::after{content:"";position:absolute;left:18px;top:40px;bottom:4px;width:2px;background:var(--line)}
.g-steps > li:last-child::after{display:none}
.g-steps > li strong:first-child{display:block;color:var(--ink);font-size:1.05rem}

/* frise horizontale (charges) */
.tl{list-style:none;counter-reset:t;padding:0!important;margin:8px 0 1.4em;display:grid;grid-template-columns:1fr;gap:10px;position:relative}
.tl > li{counter-increment:t;position:relative;background:#fff;border:1px solid var(--line);border-radius:16px;padding:16px 120px 16px 60px;margin:0;font-size:.92rem;color:var(--ink-2);line-height:1.45}
.tl > li::before{content:counter(t);position:absolute;left:16px;top:16px;width:28px;height:28px;border-radius:50%;background:var(--cream);color:var(--gold-d);font:700 .85rem "DM Sans",sans-serif;display:grid;place-items:center}
.tl > li strong:first-child{display:block;color:var(--ink);font-size:.98rem;margin-bottom:4px}
.tl > li:nth-child(4){background:var(--ink);border-color:var(--ink);color:#d9d2c8}
.tl > li:nth-child(4) strong{color:#fff}
.tl > li:nth-child(4)::before{background:var(--gold-grad);color:var(--ink)}
.tl > li:nth-child(4)::after{content:"Votre action";position:absolute;right:16px;top:18px;font:700 .66rem "DM Sans",sans-serif;letter-spacing:.1em;text-transform:uppercase;color:var(--gold-l)}


/* cases à cocher */
.g-check{list-style:none;padding:0!important;margin:0 0 1em}
.g-check li{position:relative;padding:11px 0 11px 40px;border-bottom:1px solid var(--line);margin:0}
.g-check li::before{content:"";position:absolute;left:2px;top:14px;width:20px;height:20px;border:2px solid var(--gold);border-radius:6px;background:#fff}
.g-check li:has(input:checked)::before{background:var(--gold-grad);border-color:var(--gold-d)}
.g-check li:has(input:checked)::after{content:"";position:absolute;left:9px;top:17px;width:6px;height:11px;border-right:2px solid var(--ink);border-bottom:2px solid var(--ink);transform:rotate(45deg)}
.g-check label{cursor:pointer;display:block}
.g-check input{position:absolute;left:2px;top:14px;width:22px;height:22px;margin:0;opacity:0;cursor:pointer}
.g-check input:checked + span{color:var(--muted)}
.g-check input:focus-visible + span{outline:2px solid var(--gold);outline-offset:3px}

/* avis + navigation */
.ar-feedback{display:flex;flex-wrap:wrap;align-items:center;gap:12px 18px;background:#fff;border:1px solid var(--line);border-radius:16px;padding:16px 20px;margin:0 0 22px}
.ar-feedback p{margin:0;font-weight:600}
.ar-fb-btns{display:flex;gap:8px}
.ar-fb-btns button{font:600 .95rem "DM Sans",sans-serif;background:var(--cream);border:1px solid var(--line);border-radius:999px;padding:8px 20px;cursor:pointer;color:var(--ink)}
.ar-fb-btns button:hover{border-color:var(--gold)}
.ar-fb-msg{font-weight:400!important;color:var(--ink-2)}
.ar-pn{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.ar-pn a{display:block;background:#fff;border:1px solid var(--line);border-radius:16px;padding:16px 20px;text-decoration:none;color:var(--ink)}
.ar-pn a:hover{border-color:var(--gold)}
.ar-pn small{display:block;font-size:.78rem;letter-spacing:.08em;text-transform:uppercase;color:var(--gold-d);font-weight:700}
.ar-pn span{font-family:"Playfair Display",Georgia,serif;font-size:1.1rem;font-weight:600}
.ar-pn .nx{text-align:right}
@media (max-width:600px){.ar-pn{grid-template-columns:1fr}.ar-pn .nx{text-align:left}}
.ar-legal{font-size:.85rem;color:var(--muted);margin:22px 0 0}
@media print{.ar-nav,.hc-contact,.ar-feedback,.ar-pn,.topbar,.tw-assist,.hc-urgent{display:none!important}.ar-layout{display:block}.hc-band{background:none;color:#000;padding:0}.hc-band h1,.hc-lead{color:#000}}

@media (max-width:560px){.tl > li{padding:44px 16px 16px 16px}.tl > li:nth-child(4)::after{left:56px;right:auto;top:22px}}